Seminar #47 - Survey Data Analysis Part 1 - PCA, Clustering, & NPS

Doing a survey is easy, but getting values out of the survey result data is a different story.

In this seminar, Kan will present a few analytics and data wrangling techniques to gain more value from your survey data.

• Understanding Correlation among Questions with PCA (Principal Component Analysis)
• Segmenting Customers based on Answers with Clustering
• Evaluating Customer Satisfaction with NPS (Net Promoter Score)

You can check other past seminars on this page.

For the upcoming seminars, check out our Exploratory Online Seminar page!