Last updated: November 6, 2026
Exploratory, Inc. ("Exploratory") uses the third parties (subprocessors) listed below to provide its services. This page discloses the subprocessors that process Customer Content or personal data on Exploratory's behalf, pursuant to Section H "Customer Content, Security and Data Processing" of the Exploratory Terms of Service and the Data Processing Agreement (DPA).
| Entity | Purpose | Data processed | Location | Applicable services |
|---|---|---|---|---|
| DigitalOcean, LLCCloud hosting | Servers and storage for Exploratory Cloud server | All data uploaded by customers, usage logs | United States | Cloud |
| MongoDB, Inc.MongoDB Atlas | Application database and search | Account information, item metadata, usage logs | United States | Cloud |
| Google LLCGemini API | AI features (chart creation, analysis explanations, note generation, data wrangling explanations, automatic error fixes, AI prompt functions) | Only when AI features are used: sample rows, column names, R code, error messages. For AI prompt functions, the values of the specified columns | United States | Cloud, Desktop (via Exploratory's servers) |
| Anthropic PBCClaude API | AI features (AI data wrangling, data source creation, AI Assistant, AI Data) | Only when AI features are used: sample rows, column names, R code, error messages | United States | Cloud, Desktop (via Exploratory's servers) |
| Stripe, Inc.Stripe | Payments and subscription management | Payment information (card details are sent directly from the browser to Stripe and are not retained by Exploratory), email address | United States | Cloud, Website |
| WorkOS, Inc.WorkOS | Single sign-on (SSO) and multi-factor authentication | Email address, multi-factor authentication information | United States | Cloud, Desktop (via Exploratory's servers) |
| Twilio Inc.SendGrid | Sending invitation, notification, password reset, and sharing notification emails | Email addresses, names, email content (including shared content) | United States | Cloud, Website |
| Intercom, Inc.Intercom | Support chat, customer relationship management, email delivery | Email address, name, username, plan, organization name, last-seen IP address, inquiry content | United States | Cloud, Desktop, Website |
When Exploratory adds or replaces a subprocessor that processes personal data, Exploratory will update this page and notify customers by email to their registered email address or by in-app notification at least 7 days before the new subprocessor begins processing.
Customers may object, stating reasonable grounds, by contacting support@exploratory.io within 7 days of the notice.
For questions about this page, please contact: support@exploratory.io